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I have benn trying to cancel my order that I placed about…

Customer Question
I have benn trying...

I have benn trying to cancel my order that I placed about 9pm. I already had a chat with one rep. He told me how to cancel but when I went to click on the last step it would not go please help

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I useed my I phone. Again what is OS

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I phone 7 Please again what is OS This is a joke to cancel

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

I have not tried anything except what the last tech told me and it didn't work

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Where did you go I just answered that I haven't tried any except what the last tech told me to do and it didn't help

Submitted: 7 months ago.Category: Computer
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Answered in 6 hours by:
12/4/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,328
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

What website or company did you place the order with?

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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