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My computer keeps asking me to login to Microsoft, then

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My computer keeps asking...

My computer keeps asking me to login to Microsoft, then tells me I have wrong password. I have been through the process of changing password. If I try to use Excel spreadsheets it tells me I "Upload Failed" and locks up. Withe "Word" it also tells me "Upload failed" but does accept amendments.

Technician's Assistant: When did you last update Excel?

I think it uploads automatically. As does Windows, etc etc

Technician's Assistant: What have you tried so far with your Excel?

See my earlier message. I try to amend an existing spreadsheet and it will not accept amwendments

Submitted: 7 months ago.Category: Computer
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12/4/2017
Tech Support Specialist: Michelle, Computer Support Specialist replied 7 months ago
Michelle
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