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I connected a new Dell multimedia monitor, and skype doesn't…

Customer Question
Hi, I connected a...

Hi, I connected a new Dell multimedia monitor, and skype doesn't see camera/microphone

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Skype for business works fine

Technician's Assistant: When did you last update your Skype?

I tried to update today, it was up to date

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

The camera/mic work for Zoom no problem

Submitted: 7 months ago.Category: Computer
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Customer reply replied 7 months ago
Please cancel this order, I was under impression this was Skype support
Answered in 18 hours by:
12/4/2017
Tech Support Specialist: Jeffrey B,
 replied 7 months ago
Jeffrey B
Category: Computer
Satisfied Customers: 936
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

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