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Am getting message that Dragon ad- in was not loaded for…

Customer Question
Am getting message that...

Am getting message that Dragon ad- in was not loaded for Word document am using 2016 version of Word

Technician's Assistant: When could you last open your Word document?

I was dictating normally yesterday

Technician's Assistant: Did you recently update your software or Operating System (OS)?

A month or so ago

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I guess he'll have to ask me

Submitted: 7 months ago.Category: Computer
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Answered in 4 minutes by:
12/3/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Customer reply replied 7 months ago
not comfortable with that
Customer reply replied 7 months ago
too expensive please do not charge thanks anyway
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Welcome. Do you want to continue without remote?

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