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Your system does not permit me to reset my password. I

Customer Question
Your system does not...

Your system does not permit me to reset my password. I copied the link into my browser but got nothing. Please assist me in getting this straightened out.

Technician's Assistant: What exactly are you having trouble accessing?

I changed my email address and was unable to use the same password ***** now my act shows the new email but I havent been able touching passwords as requested.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I presume but don't know which

Submitted: 7 months ago.Category: Computer
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Answered in 12 minutes by:
12/3/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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