Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Can not get into yahoo. On my Ipad. 17604806412. Can not get…

Customer Question
Can not get into...

Can not get into yahoo

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

On my Ipad

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:***********

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can not get into yahoo

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
12/3/2017
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 8 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 8 months ago

May I know what is the error message you are getting when trying to access your Yahoo account?

Ask Your Own Computer Question
Customer reply replied 8 months ago
saying it does not recognize my cell phone number is(###) ###-####
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 8 months ago

Okay, I understand your concern please follow the steps below in order to reset your password:

Click on this link https://login.yahoo.com/account/challenge/username?authMechanism=secondary&yid=&done=https%3A%2F%2Fwww.yahoo.com%2F&s=Qw--&sessionIndex=Qw--

  1. Enter your Yahoo! Mail email address or your phone number. Tip: You don't have to include the "@yahoo.com" part of your email address.
  2. Click Continue. Yahoo! Mail's sign-in helper will now walk you through the options.

If you have a mobile number associated with the account and can access text messages received there:

  1. Click Yes, text me an Account Key under Do you have access to this phone?. If you're unable to receive or see text messages at that number, make sure you choose I don't have access to this phone so you get other options for resetting your forgotten Yahoo! Mail password.
  2. You'll receive an account key by text within a couple minutes. Enter it under Verify that you have this phone.
  3. Click Verify.

If you have a secondary email address associated with your Yahoo!

Mail account:

  1. Click Yes, send me an Account Key under Do you have access to this email?. If you suspect somebody may be reading your email or if you cannot receive messages at the address anymore, click I don't have access to this email instead.
  2. Type the account key you got by email under Verify that you have access to this email.
  1. Click Verify.

If you do not have access to either a secondary email address or phone number, Yahoo! may ask you for other information to verify your identity, such as contacts in your Yahoo! Mail address book.

Once you have successfully recovered access to your account, you can change the Yahoo! Mail password to whatever you like (and will remember); it is best, ***** ***** to use a strong email password.

Let me if it works for you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
All my yahoo emails are gone. It states I have no mail! I
All my yahoo emails are gone. It states I have no mail! I know this is not true I had a full mailbox 3 days ago? Can you help me with this? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I had keycode setup and do not have the phone anymore. I
i had keycode setup and do not have the phone anymore. I have an alternate address***@******.*** that i successfully added***@******.*** through my ipad yahoo that is still connected but is getting ol… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a ipad and the activation lock is on. Inever change
I have a ipad and the activation lock is on JA: When did you last change your password ***** Apple ID? Customer: inever change my password JA: Did you try resetting through Apple's online account rese… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
My iPad is locked and I need to activate it to unlock it. I
My iPad is locked and I need to activate it to unlock it. I usedFind My IPhone to link it to my Apple ID. I have to enter the Apple ID and password ***** I used to set up ICloud. I don't remember it, … read more
Jason Chavers
Jason Chavers
Systems Engineer
Bachelor of Science
2 satisfied customers
Trying to set up access to an email acct on my ipad. The
Trying to set up access to an email acct on my ipad. The account is accessible from my Mac, but using the ipad, I keep getting denied asserting invalid passwrord. This password ***** ***** same passwo… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Connection to yahoo sever fails and I cannot change my yahoo
Connection to yahoo sever fails and I cannot change my yahoo password … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I am not getting my Yahoo mail on my iPad, but I am getting
I am not getting my Yahoo mail on my iPad , but I am getting it on my iPhone -can you help me get things straight? … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
No email available. The message reads “Account error, Yahoo”
No email available. The message reads “Account error, Yahoo” Details - can not connect to the server. This began last Sunday, the 11th. I have been unable to receive any email since then......Margery … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Locked out of Yahoo. Recovery email is not valid anymore.
locked out of Yahoo. Recovery email is not valid anymore. How can I reset my password. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
When I am typing an email on yahoo, a format with 5 icons
When I am typing an email on yahoo, a format with 5 icons slides up and blocks what I am typing so I cannot see it. If I press the V at the lower right of the screen, the format slides down but immedi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I cannot send emails from my IPad and my Yahoo email. I keep
I cannot send emails from my IPad and my Yahoo email. I keep getting the following message: … read more
Jon
Jon
Bachelors Degree
724 satisfied customers
Everything is fine I just forgot my yahoo password. I just
Everything is fine I just forgot my yahoo password. I just usually go to my iPhone or iPad … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
549 satisfied customers
I se the app for yahoo.com email on my iPad. Is there a way
I se the app for yahoo.com email on my iPad. Is there a way to send group emails because I always have to go to my computer to send them … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
Could not get into email on apple ipad through yahoo,
could not get into email on apple ipad through yahoo … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
A notice continually comes up stating Yahoo is not
A notice continually comes up stating Yahoo is not responding causing emails to not type … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My wife's iPad doesn't work in Yahoo! I've been trying to
My wife's iPad doesn't work in Yahoo! I've been trying to fix that with my iPad that has a bil … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have my yahoo email but I forgot answer to security
I have my yahoo email but I forgot answer to security question or at least I'm not typing in the answer correctly, what do I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
When I try to load my "bayside417" yahoo account to my ipad,
When I try to load my "bayside417" yahoo account to my ipad, I repeatedly get the meaasge that the server is unavailable. I have been to the Apple store and they feel there's nothing wrong with my Ipa… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x