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I've hooled up our acer monitor and it says no signal. I'm…

Customer Question
I've hooled up our...

I've hooled up our acer monitor and it says no signal. I'm getting that whether I use the HDMI chord or the VGA connection

Technician's Assistant: What Acer model do you have? And the Operating System (OS)?

Acer H236HL

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Removed it from one room to another. Trying to hook it up again and it won't work

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Was working beforehand

Submitted: 7 months ago.Category: Computer
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Answered in 3 minutes by:
12/3/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,541
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Check the source input of the monitor by using the setup buttons on either the front, bottom, or side, depending on the model. Make sure the source input matches what you have it plugged in to, i.e. HDMI, VGA, etc.

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Customer reply replied 7 months ago
I don't see a source input button. There are 4-5 buttons next to the power button, but they are not labeled, and when I push them nothing happens
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago

One of them should give you an on screen menu?

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Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago

There may also be one labeled Input that you can use without entering the menu setup.

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Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago

Are you having any luck?

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