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Yesterday my son bought a refill and somebody stole his sim…

Customer Question
Yesterday my son bought...

Yesterday my son bought a refill and somebody stole his sim card and im trying to find out if i can get his card shut off or something please

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

His phone is a samsung straight talk

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

He paid for his refill with his debit card his phone number is ***** 66666491 3856

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

This is my first atempt i dont know what else to try

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I dont know what else i can do

Submitted: 7 months ago.Category: Computer
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Answered in 5 hours by:
12/3/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Yes the old SIM card can be cut off.

Call the Customer Care Center at 1-877-430-CELL (2355) so that a new Straight Talk phone number may be issued at no charge.

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