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Dont know my password. I don't know ipad. Keeps asking for…

Customer Question
Dont know my password ...

Dont know my password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I don't know ipad

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Keeps asking for password

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Call me at(###) ###-####I'm stupid

Submitted: 7 months ago.Category: Computer
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Answered in 5 hours by:
12/3/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,366
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
  1. Connect your iPad to your computer and open iTunes.
  2. While your device is connected, force restart it.
  3. When you see the option to Restore or Update, choose Restore.
  4. Wait for the process to finish.
  5. Your iPad should now operate normally again.
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Customer reply replied 7 months ago
Doesn't work. Refund please. Just not smart enough to know how. I've given up.
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Sorry to hear it did not work.

Were you able to complete all steps successfully?

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Customer reply replied 7 months ago
No just refund please
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

I am user of this site just like you, so I am unable to see your account or process refunds however you can contact the Customer Service department at http://ww2.justanswer.com/help for assistance.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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