Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have had only one bar on my iPhone yesterday and today. I…

Customer Question
I have had only...

I have had only one bar on my iPhone yesterday and today. I cannot call out or send messages. What can I do?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

MacBook Pro OSX 10.9.2

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It isn't my computer it is my phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

IPhone SE -

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Yesterday and today only. This is a new phone. I have not tried anything. Just calling you to find out what is wrong with t-mobile service.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I can't think of anything.

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
12/3/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,331
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

To check if there are currently any problems in your area, enter your zip code at:

http://downdetector.com/status/t-mobile

Ask Your Own Computer Question
Customer reply replied 7 months ago
Thank you but I asked your company to cancel my request.
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Ok, should you need anything else, don't hesitate to let me know :)
Pete.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,331
20,331 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I plugged my phone into my computer and it asked something
I plugged my phone into my computer and it asked something about an update or something so I clicked yes and it restarted and I lost everything and only have stuff from like years ago … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I have a new iPhone SE. I made a mistake when giving my
I have a new iPhone SE. I made a mistake when giving my email and now I cannot do anything with the phone … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
Can you walk me through using Air Drop to transfer a file
Can you walk me through using Air Drop to transfer a file from Mac Book Pro to my apple iPhone x? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
716 satisfied customers
On incoming calls callers tell me. IPhone 7, incoming
iPhone 7, incoming callers say they can't understand my voice. I understand them but they can't understand me. I have an iPhone 7 … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
699 satisfied customers
Can. Iphone se. number was changed after 8 months of no use
Iphone se. number was changed after 8 months of no use and can't remember backup email. It has key lock system but its sending it to a number thats no longer mine and can't find any other way to get into my email … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I was attempting to work with the master page panel and
I was attempting to work with the master page panel and clicked on a page in the pages panel. The little hand appeared , but I can't download it anywhere. It is on my cursor and I cannot even turn off… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I cannot sign in to iTunes because it's telling me the phone
I cannot sign in to iTunes because it's telling me the phone number associated with my Apple ID is wrong. My emai is***@******.*** and my cell is718(###) ###-####… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am almost 70 years old and my spouse and I own two homes.
I am almost 70 years old and my spouse and I own two homes. I have a lot of trouble using the Internet at one of them. Actually, I cannot now use the Internet at all. … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
We purchased 3 FIXD. Have downloaded the App, followed all
We purchased 3 FIXD. Have downloaded the App, followed all the directions, multiple times. Response: Pairing Unsuccessful "FIXD" is not supported. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I bought a refurbished apple iphone 5s 32g phone, its not
i bought a refurbished apple iphone 5s 32g phone, its not compatible with no carriers, what is wrong ? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I can't get my Apple ID verified on my new iPhone SE.
I can't get my Apple ID verified on my new iPhone SE. Therefore I can't send or receive e-mails. Please contact me @*****@******.*** or mobile number(###) ###-#### Thanks, ***** ***** Ph.D. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I got a new iPhone SE yesterday and I tried to set it up
Hello, I got a new iPhone SE yesterday and I tried to set it up today but I could not remember my Apple iCloud password ***** username and iCloud has always eluded me. I could also not remember the ne… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It's my iPhone. The sound isn't working, not sure, so the
so the sound works when I put it on speaker phone, but when I try to listen through it normally it's barely a whisper even when I have the volume all the way up. But speaker phone works! Weird. Any ideas how to get the normal receiver to have sound again? Or is my iPhone in self-destruct mode before the new version comes out. ;) … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
30 satisfied customers
My company is getting rid of its phone plan, we will have to
My company is getting rid of its phone plan, we will have to expense account our phone expenses and internet hotspots etc. We are at present with one of the major carriers. To avoid issues, I would li… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Husband passed away. All phones were disconnected. Ill &
Husband passed away. All phones were disconnected. Ill & moved in with son. He added me to his T-Mobile plan w/new #. Used husbands phone. I Don't recall my yahoo passwords. Have no tel#, text or anyt… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have MSN (premium) on a Mac (Safari/Outlook). Am
I have MSN (premium) on a Mac (Safari/Outlook). Am technically not very savvy. Yesterday I was working on an email for a non-profit committee and emailing corrections to the persons involved list. Aft… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My wife & I have the Verizon I-Phone and a contract with them.
My wife & I have the Verizon I-Phone and a contract with them. She is going to be traveling to Singapore for one week and wants to be able to use her I-phone there. Verizon wants to rent her a differe… read more
Cris
Cris
60 satisfied customers
I am a current skype customer and would like to use my iphone
I am a current skype customer and would like to use my iphone to contact other mobile and landline numbers. The main mobile telephone I would like to call (from international locations) is not a smart… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x