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I paid for one year of Office on 5 devices I have a new

Customer Question
I paid for one...

I paid for one year of Office on 5 devices I have a new laptop I want to install it on. how do I proceed?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

It’s an

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

Its an HP 15-bs192od. I just got it and haven’t installed anything.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Right now i’m on my ipad. should i be on the new laptop?

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/3/2017
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
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Hello and welcome to Justanswer.com site which is a paid and independent Q&A and Tech support providing site. My name is ***** ***** I will try my best to help you.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Did you purchase it online and do you know the microsoft account you used for purchasing it?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.Use the reply box just below type the reply in it and click on send.

Thank you.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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