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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I hook my Pizel up to my PC using a usb connection, in

Customer Question

When I hook my Pizel up to my PC using a usb connection, in my "this PC" file it shows no files and for some reason shows the icon for my Logitech camera. Help!! I want to down load some pics from my camera to my pc. Paul
JA: Who makes your camera?
Customer: its a google pixel 1
JA: What have you tried so far with your camera?
Customer: everything I know of, not much
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: no that's all
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Customer: replied 11 months ago.
thanks Cody
Expert:  Cody replied 11 months ago.

Have you done these steps?

  1. Unlock your Android device.
  2. With a USB cable, connect your device to your computer.
  3. On your device, tap the "USB for..." notification.
  4. Select Transfer files.
  5. A file transfer window will open on your computer. Use it to drag files.
  6. When you're done, eject your device from Windows.
  7. Unplug the USB cable.
Customer: replied 11 months ago.
I dont see a USB for notice on my phone
Customer: replied 11 months ago.
this is nuts - it won't take my card info so I am out of here.
Expert:  Cody replied 11 months ago.

ok

Expert:  Cody replied 11 months ago.

your bank could be blocking it

Customer: replied 11 months ago.
Looks like they took $36
Customer: replied 11 months ago.
it keeps telling me to update my card information, yet it has taken $36 from me - is this a scam?
Customer: replied 11 months ago.
Im open to any help you can give me
Expert:  Cody replied 11 months ago.

no its not a scam

You can contact customer support here***@******.***

Customer: replied 11 months ago.
it tells meto update my payenbt information yet you already have $36
Expert:  Cody replied 11 months ago.

You'll have to email support I don't have access to billing