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Outlook 2016 search is re-indexing after every reboot. It is…

Customer Question
Outlook 2016 search is...

Outlook 2016 search is re-indexing after every reboot.

Technician's Assistant: When did you last update Outlook?

It is up to date. I just confirmed now. windows 10

Technician's Assistant: What have you tried so far with your Outlook?

I have moved the index to a new location. I have also done a manual rebuild a couple of times

Submitted: 8 months ago.Category: Computer
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Answered in 8 hours by:
12/3/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,604
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

The outlook data file may need to be repaired and/or the indexing reset to resolve this.

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Customer reply replied 8 months ago
I have previously done a repair on the outlook .pst files. I have also moved the index file to a new location resulting in a complete new index. Problem remains which is why I reverted to Just Answer.
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Who is your email provider?

Approximately what size is your total mailbox?

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Customer reply replied 8 months ago
I get my email through Vox Telecom in South Africa.
I have 4 email accounts set up in Outlook 2016 (Office 365) as well as 3 Archive Folders.
The PST Files range in size from about 40MB to 3GB for the default data file profile. The Archives are 3GB, 10GB & 12GB respectively.
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

The problem is likely with the PST files - a repair usually fixes this.

This issue might also be due to issues with the Windows Search service - try turning it off and see if that helps?

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Customer reply replied 8 months ago
Does the Windows Search Service work independently from the Outlook Indexing? Will search in Outlook still work if I turn off Windows Search?
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Yes the searches work independently. If you turn off Windows Search you can still search in Outlook.

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Customer reply replied 8 months ago
I will turn Windows Search off and test.
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Let me know if it works?

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