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It’s my iphone 6. I have two iPhone 6 in one account and one…

Customer Question
It’s my iphone 6 ...

It’s my iphone 6

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have two iPhone 6 in one account and one it can not in to the Internet they said my Apple ID lock

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Connect to who

Submitted: 8 months ago.Category: Computer
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Customer reply replied 8 months ago
We are trying to get the other phone to unlock with 4 # I have no idea what else to put in
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
Ok thank you
Answered in 5 hours by:
12/3/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,637
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

If the Apple account is locked, you will need to unlock it by following these instructions:

https://support.apple.com/en-us/HT204106

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Happy Holidays!
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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