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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My e-mail password will not work as somehow it has been

Customer Question

My e-mail password ***** not work as somehow it has been changed and everything I have tried to fix it has failed my phone # is(###) ###-####Help
JA: Are you logged into your email account on any other devices?
Customer: no
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: My phone number is(###) ###-####JA: Anything else you want the Email Expert to know before I connect you?
Customer: no my maine problem is I can not open my e-mail
Submitted: 11 months ago.
Category: Computer
Expert:  John replied 11 months ago.

Hello and welcome to Justanswer.com site which is a paid and independent Q&A and Tech support providing site. My name is ***** ***** I will try my best to help you.

Which is the email account that you are having trouble opening also are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Expert:  John replied 11 months ago.

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Customer: replied 11 months ago.
[email protected] hp desktop please call ay(###) ###-####must talk with you
Expert:  John replied 11 months ago.

Please give me a moment to check the password ***** options.

Customer: replied 11 months ago.
I must get this problem fixed HELP
Expert:  John replied 11 months ago.

Sorry to say i am not seeing much password ***** options so i will open this to other experts to see if there is any other solutions.

Sincerely,

John

Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you tell me when you were last able to sign into your account?

Please let me know

Expert:  JJesus Perez Gonzale replied 11 months ago.

HI, I am here to assist, please let me know where you have left off on your troubleshooting towards a solution. I am happy to continue to help you.