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My e-mail password will not work as somehow it has been

Customer Question
My e-mail password *****...

My e-mail password ***** not work as somehow it has been changed and everything I have tried to fix it has failed my phone # is(###) ###-####Help

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone number is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No my maine problem is I can not open my e-mail

Submitted: 7 months ago.Category: Computer
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Answered in 14 minutes by:
12/3/2017
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer.com site which is a paid and independent Q&A and Tech support providing site. My name is ***** ***** I will try my best to help you.

Which is the email account that you are having trouble opening also are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Customer reply replied 7 months ago
[email protected] hp desktop please call ay(###) ###-####must talk with you
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Please give me a moment to check the password ***** options.

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Customer reply replied 7 months ago
I must get this problem fixed HELP
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Sorry to say i am not seeing much password ***** options so i will open this to other experts to see if there is any other solutions.

Sincerely,

John

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Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,275
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me when you were last able to sign into your account?

Please let me know

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Tech Support Specialist: JJesus Perez Gonzale,
 replied 7 months ago
JJesus Perez Gonzale
Category: Computer
Satisfied Customers: 50
Experience: Level II Technician at 49erShops Inc.
Verified

HI, I am here to assist, please let me know where you have left off on your troubleshooting towards a solution. I am happy to continue to help you.

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