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My laptop is moving very slow what do I do? It's an Asus I'm…

Customer Question
My laptop is moving...

My laptop is moving very slow what do I do?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

It's an Asus I'm not sure what the model and operating system is

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

No it was working fine earlier yesterday but now it's moving so slow and has a bit of lag

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just how to fix this and also will this cost me anything?

Submitted: 7 months ago.Category: Computer
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Answered in 6 hours by:
12/3/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

There are a number of things that can be done to speed up a slow laptop.

Would you like remote assistance with this?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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