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My microsoft cam / microphone I cant get the cam to work the…

Customer Question
My microsoft cam /...

My microsoft cam / microphone I cant get the cam to work the mke works where is the setting that controls the cam?

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I dont know the model it is a few years old

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Nothing except look for the setting which turns on the cam

Submitted: 8 months ago.Category: Computer
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Answered in 6 hours by:
12/3/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,592
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

If you are using a Windows computer:

1. Click the Start button, located at the bottom left of the screen.

2. Open the Control Panel.

3. Select Hardware and Sound.

4. Open Device Manager and double-click on Imaging Devices. Your webcam should be listed among the imaging devices. Check that it is active.

Let me know if you need remote support with this?

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