Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Unable to log in with what I think is current password.

Customer Question
Unable to log in...

Unable to log in with what I think is current password

Technician's Assistant: What exactly are you having trouble accessing?

Facebook

Technician's Assistant: When did you last update Facebook?

Today?

Technician's Assistant: What have you tried so far with your Facebook?

Tapping Facebook apt and asked me to log in which doesn't happen but updated apps this pm

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not so far

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
12/2/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 7 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,209
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 7 months ago

I'm sorry about the issue, If you have not tried yet, please go to https://www.facebook.com/recover/initiate and
enter your email address (or mobile number, etc) and click on Search to see if you can reset your facebook password.

let me know the results

Thank you

Ask Your Own Computer Question
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 7 months ago

Hello,

Do you still need help ? Has everything worked out please ?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am looking for a consultant to solve my problems with
I am looking for a consultant to solve my problems with Facebook. … read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
Four times I have gotten a notice (believed to be scam)
Four times I have gotten a notice (believed to be scam) saying someone was trying to login in from Sunnyvale, CA - was it me? I will need to change my password ***** and how do I respond the next time… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
Ipad. 10.3.3. For about 4-5 days. Cost for advice today?
Ipad JA: What Operating System (OS) are you running on your iPad? Customer: 10.3.3 JA: How long has this been going on with your iPad? What have you tried so far? Customer: For about 4-5 days JA: Anyt… read more
Jon
Jon
Bachelors Degree
706 satisfied customers
Ned password retrieved for scrabble. Not sure. New one but
Ned password ***** for scrabble JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: not sure JA: How long has this been going on with your computer? What have you… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I seem to have two Facebook accounts and have lost the one I
I seem to have two Facebook accounts and have lost the one I use How do I get it back? … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have a app game called Farmville Tropic Escape. And
Hi I have a app game called Farmville Tropic Escape. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
For a week now my Facebook messenger does not connect on my
Hi,for a week now my Facebook messenger does not connect on my iPad mini.I was told to delete the app and reload but I cannot delete the messenger app.when I hold my finger on the icon,everything star… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
I think there was an update installed yesterday. Today the
Hi. I think there was an update installed yesterday. Today the app. is asking me to enable location services. I tap on it, but nothing happens. … read more
Sheri
Sheri
Bachelor\u0027s Degree
582 satisfied customers
How do I recover my current Facebook password How do I
How do I recover my current Facebook password ***** do I recover my current Facebook password … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
My account was" temporary lock" due to someone else trying
My account was " temporary lock" due to someone else trying to log in. I forgot my old password. … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
How can I add my wife's face book account on my win 10.
how can I add my wife's face book account on my win 10 … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I'm trying to get into my instagram. The other day. My
Hi JA: Hello. How can I help? Customer: Hi I'm trying to get into my instagram JA: When did you last update Instagram? Customer: The other day JA: What have you tried so far with your Instagram? Custo… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
Got new password for same iPad today. All went welBut when I
Got new password ***** same iPad today. All went welBut when I use Facebook app nothing comes up. I am limited eyesight. Nothing, absolutely nothing will come up no messages or anything. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I had for years a Facebook account on with my picture with
I had for years a Facebook account on My Name Fausto Stampiglia with my picture with the pope. Recently I see a second Fausto Stampiglia account with a photo of Arches: I have no idea how in the heave… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an old facebook with user as email.. I've been using
I have an old facebook with user as email.. I've been using 2nd facebook with user phone #...I'm stuck in the old and want to be in the Facebook I'm so busy in.. help! … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Every time I vow to use Facebook more often I run into a stupid
Every time I vow to use Facebook more often I run into a stupid problem. I HAD a problem with signing into Facebook on my desktop computer, it didn't recognize my browser. HOWEVER that problem has bee… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Facebook is telling me that I am logging in with a new computer,
Facebook is telling me that I am logging in with a new computer, and I am not. It asks me for my birthdate, and then tells me that it is wrong...I keep going around in circles and ending up with this … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Someone is hacking into my facebook account from Flemingsburg,
Someone is hacking into my facebook account from Flemingsburg, KY US (IP=67.140.176.67) This is happening several times a day. What can I do to stop this? The system always wants me to name this "unkn… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x