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Have one contact whose e-mails no longer come through. Dell…

Customer Question
Have one contact whose...

Have one contact whose e-mails no longer come through

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell desktop. don't have a model number

Technician's Assistant: How long has this been going on with your Dell? What have you tried so far?

Several weeks. don't know what to try

Technician's Assistant: The Computer Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

Computer is my husband's and we're in same room. Used to receive his e-mail

Submitted: 7 months ago.Category: Computer
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Answered in 4 hours by:
12/2/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Who's your email provider, e.g. Gmail, Hotmail, Yahoo, etc.?

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Customer reply replied 7 months ago
AT&T
Customer reply replied 7 months ago
I have a meeting to go to in a few minutes, so let's cancel the request and I'll contact you again tomorrow.
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Sorry, I had already gone off for the day when you replied back earlier. Let me open up your question to our other experts who will be able to assist further; you will be automatically notified by email when another expert picks this up.

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Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,180
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Do you still need assistance with this?

Please let me know

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