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I can’t make calls from my Skype anymore which has worked…

Customer Question
I can’t make calls...

I can’t make calls from my Skype anymore which has worked perfectly for the last 18 years! Can u help me?

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

The latest for Apple I’m not very knowledgeable I just updated think it’s 11 . Something

Technician's Assistant: When did you last update your Skype?

How do Indo that

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

Ok please connect me

Submitted: 7 months ago.Category: Computer
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Answered in 4 hours by:
12/2/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,353
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Are you having problems with voice calls or video calls or both?

Have the problems just started since the latest Skype update?

What version of operating system does your computer use?

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Customer reply replied 7 months ago
I wish to end your service. I thought it was 5.00 it’s 47.00 how donInterminate your service.
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

I am user of this site just like you, so I don't have any insight into your account, however you can contact the Customer Service department at http://ww2.justanswer.com/help for assistance.
You should see an option in the upper right corner of that page to contacting them via email, chat, or phone.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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