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High my computer wont show hidden files and i cant get a…

Customer Question
High my computer wont...

High my computer wont show hidden files and i cant get a program to install properly how much would it cost to fix it

Technician's Assistant: What device or product does this involve?

Acer laptop

Technician's Assistant: What's the model and Operating System (OS) of your Acer?

E 15 aspire

Technician's Assistant: What have you tried so far with your Aspire? Have you installed any updates recently?

Not that im aware of

Submitted: 7 months ago.Category: Computer
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Answered in 17 minutes by:
12/2/2017
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,282
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

To show hidden files is a simple fix, which Windows version do you have?

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Customer reply replied 7 months ago
10
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

please follow directions in the link to show hidden files: https://www.technipages.com/show-hidden-files-windows

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

It seems that your request for Remote Assistance failed because of bank blocking the transaction. If you still want Secure remote Assistance for your issue, please contact your bank.

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Hello again, didn't hear back from you...
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