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My credit card has been withdrawn due to a fraudulent

Customer Question
My credit card has...

My credit card has been withdrawn due to a fraudulent transaction. I wish to give details of my new card so that I can contnue shopping with Paypal

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

I'm so sorry, I'm 87 and don't know what OS means please could you explain.

Technician's Assistant: When did you last update your PayPal?

This is the first time since I first started with you.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, thank you.

Submitted: 8 months ago.Category: Computer
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Answered in 4 minutes by:
12/2/2017
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,413
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Sure, I can help with updating card in Paypal, do you just want written instructions or would you like Secure Remote Support?

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Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Customer reply replied 8 months ago
Would you please let paypal know of my new card details. Thankyou.
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

I can help you providing details to paypal, but its something that you would need to do.

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