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I had to purchase a new computer and now I can't get onto…

Customer Question
I had to purchase...

I had to purchase a new computer and now I can't get onto pogo My memory isnt good anymore and I don't remember how to get on.

Technician's Assistant: What exactly are you having trouble accessing?

Pogo games like canasta and monoply

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP ENVY DESKTOP 750-514 Microsoft

Technician's Assistant: How long has this been going on with your HP? What have you tried so far?

Its new just been programedby a geek who was no help

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My password

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/1/2017
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,305
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

If you forgot your Pogo.com password, you can reset it here: https://www.pogo.com/account/my-account/lightreg2-recover.do

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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