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I am having trouble signing on. My regular password was

Customer Question
I am having trouble...

I am having trouble signing on. My regular password ***** refused several times, so I made up a new one and it doesn't work either. I type in the new password, but it doesn't ask to repeat it.

Technician's Assistant: What exactly are you having trouble accessing?

µy Aol account

Technician's Assistant: Are you logged into your AOL account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, but it didn't help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Mostly why doesn't it recognize me?

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/1/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 8 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,155
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Tech Support Specialist: Sudipto, Hardware Engineer replied 8 months ago

How did you create the new password?

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