Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Unable to access my e-mail for a week now.

Customer Question
Unable to access my...

Unable to access my e-mail for a week now.***@******.***. I get a message "invalid domain error". HELP!

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Will this be a fix that will last ?

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
12/1/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Computer Question
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Are you having this email issue on your computer or on a tablet/phone?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My name is ***** *****. I have a CentOS server with some
Customer: Hello my name is ***** *****. I have a CentOS server with some websites that I just moved over to this new server and now my emails are not sending. They either bounce or get stuck in the ou… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My credit card was changed and my domaine name majorpayne.org
My credit card was changed and my domaine name majorpayne.org does not receive email.order # XXXXX invoice # XXXXX invoice date 12/17/2013 log in id seminarian99 old cardxxxx-5038 new card will be pro… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
I CANNOT receive emails to my gmail account This is the message
I CANNOT receive emails to my gmail account This is the message that senders receive as a bounce back email: This message was created automatically by mail delivery software. A message that you have s… read more
Mark
Mark
High School or GED
640 satisfied customers
for some reason I started getting this message when trying
for some reason I started getting this message when trying to access my e-mail: Account: 'Windows Mail', Server: 'mail.comcast.net', Protocol: POP3, Server Response: '-ERR invalid command', Port: 110,… read more
Referent
Referent
Network Administrator
A+ Certification
32 satisfied customers
Good Monday Morning, As of 3 weeks ago or so, Ive not been
Good Monday Morning, As of 3 weeks ago or so, I've not been able to communicate with any of my friends who have sbcglobal.net e-mail addresses. It's frustrating to get an "undeliverable" message when … read more
SLCBTM
SLCBTM
Network Systems Administrator
36 satisfied customers
I cannot access my e-mails, I keep getting the error message
I cannot access my e-mails, I keep getting the error message 'Server: 'pop.tiscali.co.uk', Protocol: POP3, Server Response: '-ERR [AUTH] invalid user or password', Port: 110, Secure(SSL): No, Server E… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Ive been experiencing difficulties with my Picture Project
I've been experiencing difficulties with my Picture Project program. Whenever I try to SEND a PIC out to an e-mail address here is what comes up. The message could not be sent because the recipients w… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I submitted a question at 5, it is now 9 and no answer. I
I submitted a question at 5, it is now 9 and no answer. I am stuck on Yahoo and can't get to email. Why csn't you provide as resl person to talk to?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Just recently and intermittently, when I send to two people
Just recently and intermittently, when I send to two people at Golden Gate National Cemetery in San Bruno, I keep getting Failure Notices [email protected] OR nm 6 that say "Sorry, we were unable to … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
290 satisfied customers
I keep getting a message in Outlook that says YOur IMAP
I keep getting a message in Outlook that says: " YOur IMAP server wishes to alert you to the following: Invalid cerdentials (Failure)." It then asks for my user name and password XXXXX my e-mail sserv… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
I am using microsoft office 2007, I have a problem when I receive
I am using microsoft office 2007, I have a problem when I receive new email in the send/receive function it gives an error and no new email is downloaded?… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
we been unable to access aol weather for the last week. When
we been unable to access aol weather for the last week. When the weather icons are clicked the following message appears "Apache Tomcast/5.5.25 error report". Then the following...description...The se… read more
Adam S.
Adam S.
High School or GED
3 satisfied customers
I have had a prodigy address under my daughters connection
I have had a prodigy address under my daughter's connection for 20 years but now have a broXXXXX XXXXXnk. How can I reconnect?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
About Monday I lost all e-mails which were on [email protected]
About Monday I lost all e-mails which were [email protected] and on the MSN server. I opened another e-mail [email protected] and tried to transfer my e-mail history according to instructions on th… read more
John Demitri
John Demitri
Senior Wed Developer
High School or GED
34 satisfied customers
I had been on vacation for a week and when i came back i was
I had been on vacation for a week and when i came back i was unable to log on to my window's mail. It is asking for my user name and password XXXXX when i put it in (as i recall it, it has been a very… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My e-mail service is windows live mail. Within the last week,
My e-mail service is windows live mail. Within the last week, I'm still able to receive e-mails, but am unable to reply. I also cannot send new e-mails. Each time I do this, i get the reason it cannot… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
We recently had a problem booting our PC. It has been in the
We recently had a problem booting our PC. It has been in the shop the last couple weeks (needed to replace the mother board). We are now unable to sign on to our e-mail account (Invalid user name or P… read more
Ben M
Ben M
Associate Degree
322 satisfied customers
I cannot get into my e-mail account. My address [email protected]
I cannot get into my e-mail account. My address [email protected] I won't put my password XXXXX this question until I get some kind of reply. Can you help me, please? Thanks, Darlene… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x