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I think I have a virus in my computer can you help. I don't…

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I think I have a virus in my computer can you help

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I don't know what you are asking

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Everything I can think of I need to see if anyone can see if I have a virus I can't get in to my email it's got me blocked

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I talked to someone yesterday on the phone that said I was infected with ant with a virus

Submitted: 7 months ago.Category: Computer
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12/1/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,938
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Can I connect to your computer to fix any issues?

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