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Trying to retrieve email. Won't take any passwords that I…

Customer Question
Trying to retrieve email...

Trying to retrieve email. Won't take any passwords that I remember

Technician's Assistant: Are you logged into your email account on any other devices?

Trying to retrieve my email. Been through all passwords that I remember. Always asked the same security question. Sends code after code to my phone. Even got one from a phone call. Then I get denied. Help!

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes but they,re not accepting any.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nothing I can think of feel like I've tried all

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/1/2017
Tech Support Specialist: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. What is the address of the account you need to access?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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