Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I tnink I got hacked I need to change my password I cant get…

Customer Question
Second opinion] i tnink...

Second opinion] i tnink I got hacked I need to change my password ***** cant get in

Technician's Assistant: What exactly are you having trouble accessing?

It just comes up with an error that my password *****'t work

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba im on windows 8.1

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just today I usually change my password ***** but I cant get into settings

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's it

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 hour by:
12/1/2017
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 1,003
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago

Where you are trying to login ? Is this is email account ?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My log inpassword does not work and the answers to the
My log inpassword ***** not work and the answers to the security questions do not work either, help please! … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Has been working with me. My fb was hacked and now it is
Tim has been working with me. My fb was hacked and now it is stuck on fb log in page and I cant get it open as it is on a email address that has been closed for years. Now my gmail has been hacked and… read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
I am trying to upgrade to windows 10, but I seem to have
I am trying to upgrade to windows 10, but I seem to have windows 8,0 and not 8.1 and do not know what to do. … read more
Cody
Cody
Computer Science
2,432 satisfied customers
I tnink I got hacked I need to change my password I cant get
i tnink I got hacked I need to change my password ***** cant get in … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Second opinion] Is the password to get into my lap top. I
Second opinion] Is the password ***** get into my lap top . I guess it would be the windows 8.1 .… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My computer crashed and I formatted my hardrive when I had
My computer crashed and I formatted my hardrive when I had put in my second disk from the factory I got the blue screen with the bios supervisor password. It won't let me edit anything. I have tried r… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Downloaded windows 8.1 and windows internet explorer will not
Downloaded windows 8.1 and windows internet explorer will not let me connect to internet on my lap top computer. Had same problem and reset computer with windows 8 and worked fine. HELP!… read more
A. Stevens
A. Stevens
66 satisfied customers
Bought a brand new Toshiba C70-A yesterday. On start up was
Bought a brand new Toshiba C70-A yesterday. On start up was prompted to enter a password, which I did, a complex one and then did it again but somehow it doesn't recognize. It was kind of dark and dar… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hey, this may seem weird cause it happend so long ago. But
Hey, this may seem weird 'cause it happend so long ago. But my email by the name [email protected] was hacked... I played the Online video game World Of Warcraft and it got hacked and the Email connect… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Owner of toshiba laptop died. He set a hdd password on the
Owner of toshiba laptop died. He set a hdd password XXXXX the laptop. Now the deceased's daughter has brought me the laptop to make it workable. No one has any idea what his password XXXXX I'm not too… read more
Michael Johanson
Michael Johanson
Owner
Bachelor's Degree
405 satisfied customers
SATELLITE PRO L450-17K I CAN NOT CONNECT WITH MY WIRELESS CONNECTION
SATELLITE PRO L450-17K I CAN NOT CONNECT WITH MY WIRELESS CONNECTION EVEN THOUGH MY SAMSUNG LAPTOP IS CONNECTED WIRELESS TO MY HOME NETWORK HOW DO I GET THE SATELLITE PRO TO CONNECT. THE WIRELESS ROUT… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
Yesterday I had 4400 e-mails in my inbox. Today there were
Yesterday I had 4400 e-mails in my inbox. Today there were 2. What happened to the 4398 that aren't showing up? Can they be retrieved?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My address list was hacked into and now I cant send or receive
My address list was hacked into and now I can't send or receive mail to anyone that was on that list. How ever I still get other mail. How can I rectify this problem… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i cant gat my toshiba past the black screen i know my password
i cant gat my toshiba past the black screen i know my password XXXXX i keep saying invalid password XXXXX dont know what to do… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am having touble with my Toshiba Satellite L300, im looking
I am having touble with my Toshiba Satellite L300, im looking to reset the factory settings wondered if somebody could help me, its a windows vista HEEEEEEEEEEEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLLLLLLL… read more
Brett LaBare
Brett LaBare
Senior Systems Analyst
High School or GED
7 satisfied customers
MY new laptop has refusing me to enter t has change password,the
MY new laptop has refusing me to enter t has change password,the manuel has a place for this but all it says see chapter 6 but no wording on this?… read more
bill
bill
ctc
Associate Degree
309 satisfied customers
I have vista on my coputer, And a total of for users just
I have vista on my coputer, And a total of for user's just one site is administrator that is mine the probblem is I have forgot my password, is thire any way I can solve this myself.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i have a toshiba laptop with windows vista and a 42LG tv
i have a toshiba laptop with windows vista and a 42'LG tv ,i have got a svideo cable to hook them up ,but cant get them to work,not getting any thing at all… read more
Rod
Rod
Graduate Certificate
45 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x