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I’m getting email notices from Google that my account will…

Customer Question
Hi! I’m getting...

Hi! I’m getting email notices from Google that my account will be deactivated. I reply & tell them No! Do not deactivate. I get an answer back from clicking on reply to email that it can not be delivered. What do I do thank you please help.....Robert V Rice at(###) ###-####.........

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I’m getting on my I-phone. Internet connection is good. Message is coming in Junk email which I’m teading. Maybe I shoildn’t be reading that?

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of. It ‘s whatever Apple under latest operating system uses on an I phone 5

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No sir or ms’am ! That’s the facts !

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/30/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Those are bogus/fake emails sent by a malicious party not associated with Google in any way. They cold call/email and provide fake alerts to try and trick users into providing them with their account info.

There's no issue with your Google account and it will not be deactivated. Simply ignore and delete these types of emails as they come, and absolutely do NOT reply back or communicate with them going forward.

If you need more help, please use the Reply box below to continue our conversation.

Otherwise, kindly remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. Thank you,

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Customer reply replied 7 months ago
Thank you very much. Good job. Somehow we all need to regulate this crap!
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

No problem, and a positive rating (at the top) would be much appreciated! Take care.

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