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A few months ago my son sold his X-box to a friend. My bank…

Customer Question
A few months ago...

A few months ago my son sold his X-box to a friend. My bank statement shows I'm being charged for its use. On Nov. 22 $10.79 and on Nov. 27 2.15 and 21.25.Why is that happening? At any rate can you cancel the use of my credit card immediately?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Sorry I do not have that information

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I'm not sure why that is relevant. My computer is not being used. The new owner's would be in use I presume

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. I just want this resolved

Submitted: 8 months ago.Category: Computer
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Answered in 10 minutes by:
11/30/2017
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,100
Experience: Server, networking, desktop questions welcome.
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago

Are your son with you now or can you contact him?

He probably created an Xbox Live account and you will need to login to that account and then remove your card.

  1. Go to My Account at Xbox.com.
  2. Under Payment & Billing, click Manage Payment Options.
  3. If prompted, sign in using your Microsoft account (formerly known as Windows Live ID) email and password. If you don't know your Microsoft account or your password, see Manage your Microsoft account.
  4. Next to the payment option you want to change, click Remove.
  5. Choose Yes to confirm the removal.
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Customer reply replied 8 months ago
Thanks I'll see him after school
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 8 months ago

No problem at all!

Would you mind to rate my services in the top-right hand corner on the stars

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