Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am not able to renew my magicjack phone because I have…

Customer Question
I am not able...

I am not able to renew my magicjack phone because I have restriction placed on my account

Technician's Assistant: What magicJack model do you have?

I have thd old type

Technician's Assistant: How long has this been going on with your magicJack phone? What have you tried so far?

Almost 20 days

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

The phone expert shoul know that I want to re-new my contract

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 28 minutes by:
11/30/2017
Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago
Louie
Louie, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, are you able to login to your magicJack account? ...click/tap HERE.

Still able to make outgoing calls?
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I wanted to renew my subscription with m/j iam unable to do
I wanted to renew my subscription with m/j iam unable to do so more than … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My computer is O.K. but, my magic subscription/account has
My computer is O.K. but, my magic jack subscription/account has expired. How can I get it back. I have been using magic jack on my cell phone, and I tried to make calls but I could not. Can you help? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I want to renew my magicjackPlosJA: What's the brand and
I do not have a problem with my computer. I want to renew my magicjack plus … read more
Andrew Harris
Andrew Harris
Consultant
73 satisfied customers
My magicjack is not working and telling me to go online and
my magicjack is not working and telling me to go online and fill in the form and I do not know what form it is talking about. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
I am out of the country at the moment and wish to renew my
I am out of the country at the moment and wish to renew my Magic Jack subscription. I cannot remember my password ***** when I insert my telephone number, it gives me a message that they cannot retrie… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Would like to renew my magic account, Tried the other day
I just want to pay my bill before they disconnect please… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
This is about my Magic Jack subscription which ran out and
This is about my Magic Jack subscription which ran out and I have tried to renew by computer. How do I get confirmation that my attempt succeeded/… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have had a MagicJack subscription for quite some time. I
I have had a MagicJack subscription for quite some time. I need to re-my subscription but my account is no longer active because when I moved to Michigan from Texas my account [email protected] was can… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I renewed my magicjack Plus on 3-12-14 and now you say that
I renewed my magicjack Plus on 3-12-14 and now you say that i need to renew my phone number which I want to keep. how do i do this. Verda… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Can I change to a different phone number. I had asked that
Can I change to a different phone number. I had asked that my regular phone number be ported but I've decided to keep it where it is and have MJ assign me a new number for the duration until the other… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i wanted to renew the magic for oneyear. I was trying to renew the mag
i wanted to renew the magic for oneyear. I was trying to renew the magicjack first it asked the activation code and they sent me the activation throuh gmail. When I was trying to renew it say my email… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
have been trying to extend my contract for 5 years but will
have been trying to extend my contract for 5 years but will not accept my mastercard. Could the problem be that it is a Canadian card? If this is the problem how do I correct it as I bought it in Cana… read more
James Riley
James Riley
Owner/Sr. Network Engineer
Vocational, Technical or Trade Scho
104 satisfied customers
My magic Jack was stolen and it was already paid for for 5
My magic Jack was stolen and it was already paid for for 5 years. Could the service on the said magic jack be stopped and have me refunded?… read more
Cris
Cris
60 satisfied customers
i need to renew my magicjack account i have asked this question
i need to renew my magicjack account i have asked this question several times and the answer that was given did not help me the problem is that my email i opened my account with is now closed i have a… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
my account has expired, and I changed my E-Mail address a few
my account has expired, and I changed my E-Mail address a few months ago I want to renew but do not have my password my magicjack no is(NNN) NNN-NNNN my old e-mail address [email protected] my new add… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I just renewed the following MagicJacks and we cant call due
I just renewed the following MagicJacks and we can't call due to "excessive usage" error messages. XXX-XXX-XXXX, XXX-XXX-XXXX, XXX-XXX-XXXX, XXX-XXX-XXXX, XXX-XXX-XXXX and XXX-XXX-XXXX. Thanks, [email protected]… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
my phone will not work with in coming or out going is there
my phone will not work with in coming or out going is there any way yoy can tell when i first was hooked up to magicjack… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a magicjack but forgot the old email address and
i have a magicjack but forgot the old email address and password ***** i used. i have been trying to renew my service but can,t get into my magicjack account. i do know that at one time i used***@****… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x