Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have been operating my laptop without an entrée password.

Customer Question
I have been operating...

I have been operating my laptop without an entrée password. Now the system is requiring a password ***** I can't get into the computer to get a password ***** catch22. what do I do?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Asus SonicMaster

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

No

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/30/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 949
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.

what operating system is running on the computer is it xp, vista, Windows 7, 8 or 10?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Keeps coming up, err connection is not private. ASUS, A10
Keeps coming up, err connection is not private JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: ASUS, A10 sonicmaster JA: How long has this been going on with … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I have an Asus laptop computer and it no longer recognizes
I have an Asus laptop computer and it no longer recognizes my password. I have used the password ***** four or five years and have no idea how or why it might've gotten changed since nobody else has e… read more
Moses C
Moses C
Computer Hardware Engineer
949 satisfied customers
We bought this computer around 2 yrs, ago. Asus. Laptop it
No, i'm having trouble remembering both username and password. I have tried many passwords without luck … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have an ASUS laptop. My mouse works, the keyboard works,
I have an ASUS laptop. My mouse works, the keyboard works, but I can't type in my password ***** get into the computer because the white where you write in your password ***** on and off. Same with th… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I have an ASUS SonicMaster notebook. Windows can't update on
I have an ASUS SonicMaster notebook. Windows can't update on it due to not enough disk space. I literally have no saved files on it--just my Gmail, AVG security and Cisco for online meetings. I use it… read more
Cody
Cody
Computer Science
2,387 satisfied customers
My laptop will not boot up. Just goes to a utility screen,
My laptop will not boot up. Just goes to a utility screen, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
How do I change password I can't remember my password as
How do I change password ***** can't remember my password ***** it's been awhile since I opened my laptop … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I just purchased a Brother MFC-913)OCW Wireless printer. I
I just purchased a Brother MFC-913)OCW Wireless printer. I took my ASUS laptop with me to make sure that I purchased a printer that would be compatible with my laptop. The Geek Squad person said it wo… read more
Sheri
Sheri
Bachelor\u0027s Degree
582 satisfied customers
I supposedly have google chrome installed, and it was
I supposedly have google chrome installed, and it was working fine until a few days ago. Now I can't open it. What can I do to restore it? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I forgot my password word. Can't get in with my password.
I think it is a very long time ago and have been working on the phone with me know when I am not sure what to do hacking my password… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I am trying to manufacture reset a Asus SonicMaster laptop.
I am trying to manufacture reset a Asus SonicMaster laptop … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I have a ASUS laptop and I can not log in. My husband used
I have a ASUS laptop and I can not log in. My husband used this device all of the time he has past away and I can not find the password. The laptop is looking for a password ***** I do not have it … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I need a manual for a asus sonic master x551ma note book,
I need a manual for a asus sonic master x551ma note book, rclno3, e1nocx. Thank you … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
When I start up my laptop, I can't enter my password. No
When I start up my laptop, I can't enter my password. No response from the keyboard at all. I can't even get to the password ***** … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have a asus laptop and I am trying to print my turbotax
I have a asus laptop and I am trying to print my turbotax forms that are completed abd a notice shows up thatI need to install update of Adobe Reader - I am 68 and not proficient on the laptop and do … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
The mouse is frozen. I'm using different computer to find
The mouse is frozen. I'm using different computer to find solution. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have an ASUS SonicMaster I purchased 06/25/15, and have
I have an ASUS SonicMaster I purchased 06/25/15, and have been trying to register ever since. The S/N is X555LA-SI30504I, which keeps being rejected as the wrong serial number. why can't I get registe… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
New Asus computer, the sonicmaster. Was working great, but
New Asus computer, the sonicmaster. Was working great, but then the WiFi signal just turned off. Unable to locate and correct this.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x