Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

The password has changed on my PC running Windows 10 and I…

Customer Question
Hi, the password *****...

Hi, the password ***** changed on my PC running Windows 10 and I can't sign on because I don't know what the password ***** Would appreciate your help with this. Bob Matsumoto

Technician's Assistant: What exactly are you having trouble accessing?

I can't sign onto my pc

Technician's Assistant: What's the brand and model of your computer?

It's a MacBook Pro running Windows 10 in a partiction

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not really. Just want to get into my computer

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 hours by:
11/30/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,126
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please what you have already tried to do to resolve this?

Please let me know

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have Office 365 installed on a PC laptop that is giving me
I have Office 365 installed on a PC laptop that is giving me trouble and I had it installed on MacBook Pro that now no longer exists. How do I transfer that Mac version and install it on my new MacBoo… read more
Moses C
Moses C
Bsc
753 satisfied customers
My friends computer was hacked and I opened an email and now
My friends computer was hacked and I opened an email and now miy Email is compromised. I want to change my password. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Cannot remember my password.Cannot get on Facebook. I don't
Cannot remember my password.Cannot get on Facebook. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My iTunes App on my MacBook Pro no longer shows the apps I
My iTunes App on my MacBook Pro no longer shows the apps I have purchased on my iPhone or iPad. Did the iTunes program change?… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Having trouble connecting with my email. I get prompted for
Having trouble connecting with my email. I get prompted for my password, but when I put it in, I get a message that my email address***@******.*** isn't an Apple email. This is an email I have been us… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I've got a windows computer. It's my wife's and she was
I've got a windows computer. It's my wife's and she was printing fine yesterday. Today someone used the computer and now it wont print. It says the printer is offline. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I was trying to switch users for my laptop to my girlfriend
I was trying to switch users for my laptop to my girlfriend and she cant remember her Microsoft password ***** order to sign in to use the laptop. We were directed to this webpage to reset the passwor… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
ICloud and my Macbook Pro apps and my Iphone apps want to
iCloud and my Macbook Pro apps and my Iphone apps want to put in a password. When I did, several different ones, I finally said "forgot". I went through the business of them calling my Iphone with the… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
A company called to give me a refund - and were on my
a company called to give me a refund - and were on my computer (strangely moved money from my savings to checking to make it look like I was getting money back.) I should not have interacted with them… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have a surface pro 3 that has locked me out, Windows
No, I haden I haven't used it in awhile, and when I tried to sign on it locked me out it is requesting the bitlock recovery key … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have windows 10. I can't sign onto my Microsoft account. I
I have windows 10. I can't sign onto my Microsoft account. I have changed my password ***** added a pin but to no avail. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can not sign onto my google account although I know i
i can not sign onto my google account although I know i didn't change my password. this happened a couple of weeks ago but was able to to change my password. now I can't even do that. … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Tried to install Canvas 3.5 (windows 95) onto windows 10
tried to install Canvas 3.5 (windows 95) onto windows 10 without success, it did work when I upgraded to win 10 from windows 7 on another laptop.… read more
Richard
Richard
Computer Specialist
47,126 satisfied customers
I have 2 pc's both running windows 10 pro. i lost the
hello, i have 2 pc's both running windows 10 pro. i lost the password ***** one of the pc's, i need to know how to recover the password.… read more
Richard
Richard
Computer Specialist
47,126 satisfied customers
Hello, I just bought a DELL Latitude D830 from a pawn shop
Hello, I just bought a DELL Latitude D830 from a pawn shop and it works fine. Only thing is when I went to reboot it, it asked for a DELL password XXXXX the usual Windows user name & password. I manag… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
i had to reload my XP operating system. On the log in sign
i had to reload my XP operating system. On the log in sign in to windows to start the PC, I can't remember what I used for the password XXXXX Admin or for Bob user names. I can't run my computer. HELP… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Does running Windows XP pro on my macbook pro subject me to
Does running Windows XP pro on my macbook pro subject me to all the windows problems I am to escape including long boot times, viruses, crashes.… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
my son was asking me about info on laptops for him, between
my son was asking me about info on laptops for him, between a mac and pc, does mac have whatever video cards he would need for gaming? I think he is leaning towards one, but hate to spend that kind of… read more
Jeff
Jeff
IT Project Manager
Bachelor's Degree
12 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x