Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I HAVE WP 7. I WANT TO WORK ON THE SAME DOCUMENT DAY AFTER.

Customer Question
I HAVE WP 7...

I HAVE WP 7. I WANT TO WORK ON THE SAME DOCUMENT DAY AFTER. AN OBSTCLE TO THIS IS SUDDENLY FINDING THAT THE FILE IS "READ ONLY" HOE TO I GET RID OF THIS?

Technician's Assistant: What device or product does this involve?

Wordperfect office 7

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell. how do I find Operating System?

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

I have had this problem repeatedly. What I would like is never having "read only" on my files.

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/30/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 7 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,251
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

Are the files located on your hard drive, a usb flash drive, an external drive, or online?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Computer Question
Customer reply replied 7 months ago
The files are on my hard drive.
Customer reply replied 7 months ago
This is not helping and I am ready to disconnect if I do not get an answer.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How can I eliminate the sporadic error messages that interrupt
How can I eliminate the sporadic error messages that interrupt my typing. The first one says: Timed Backup. A document file exists. WordPerfect did not exit normally during its last use. A backup file… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Hi! The computer technician in our department just replaced
Hi! The computer technician in our department just replaced Vista on my PC with Windows 7 office, and now I can't re-install WordPerfect. I first tried using the WordPerfect Office X4 disc I had and r… read more
Mike Taylor
Mike Taylor
44 satisfied customers
My Dell computer Windows XP crashed. I was able to save the
My Dell computer Windows XP crashed. I was able to save the files to a external hard drive (WD). Documents were written on Corel WP 8. I now have Dell Windows 7. I do not have the software for WP8 to … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
On my computer are some old WordPerfect files which have a
On my computer are some old WordPerfect files which have a high degree of emotional importance. My father was the oldest user of a community Internet group. He passed away at 88 in 1999. We enjoyed ex… read more
Scott
Scott
Master\u0027s Degree
153 satisfied customers
I have been working on a document in WordPerfect all day and
I have been working on a document in WordPerfect all day and absent-mindedly forgot to back it up. Without warning WP shut down and then when I reopened word perfect, there was no backup file and so I… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
After installing Windows 7 am unable to save new documents
After installing Windows 7 am unable to save new documents in WordPerfect 11 -- can modify and save existing documents, but not new documents.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I am using Wordperfect Office X5. I have had this system for
I am using Wordperfect Office X5. I have had this system for well over a year. Suddenly, I am unable to print from the print menu. When the box opens, the 'print' selection is not highlighted. I can p… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Have Dell computer system. Use Word Perfect constantly. Just
Have Dell computer system. Use Word Perfect constantly. Just recently can not print word perfect documents. Uninstalled/reinstalled WP. Did not solve problem. Uninstalled/reinstalled A10 Dell A960 sof… read more
Robert Preston
Robert Preston
Technician, Developer
Bachelor\u0027s Degree
5,943 satisfied customers
I have Windows 7 64 bit operating system. My WordPerfect 11
I have Windows 7 64 bit operating system. My WordPerfect 11 will not allow me to save documents to WordPerfect. Will WordPerfect 12 correct this problem?… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor\u0027s Degree
75 satisfied customers
We have recently installed WordPerfect 5X and Windows operating
We have recently installed WordPerfect 5X and Windows operating system on our two computers. I have used Helvetica type style for my documents for many years. However, the Helvetica type style has dis… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I installed WP-14 on my new computer, as the old one crashed
I installed WP-14 on my new computer, as the old one crashed and died. When I try to open the program, I get an error message I cannot work around. "Registry Corrupt. ! The UI language registration li… read more
mcsecpearson
mcsecpearson
Associate Degree
69 satisfied customers
I have WordPerfect 10. I use QuickWords extensively. All
I have WordPerfect 10. I use QuickWords extensively. All functions were going very slowly this morning, so I rebooted my computer. Now, all my stored QuickWords are gone and, what's worse, when I trie… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Beginning a few hours ago, I cant open my WordPerfect files
Beginning a few hours ago, I can't open my WordPerfect files in WordPerfectX3; I get a WordPerfect box that says "Unknown File Format" and has a "OK" button, even though all of my files, going back de… read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
5 satisfied customers
I am trying to update files created in 2005. When I type in
I am trying to update files created in 2005. When I type in the file name I get a reply that says "You do not have permission to do this" How do I same the updated file?… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
Have recently installed Word Perfect Office X4 on my computer
Have recently installed Word Perfect Office X4 on my computer but I can't open my old Word Perfect files. Any suggestions? I think my previous WP program was WP12 which came installed on my Dell compu… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My Dell Printer and Computer are working perfectly in all fields
My Dell Printer and Computer are working perfectly in all fields except Word Perfect Office 11. I cannot get info to print. I have reinstalled disc, tried everything....I have letters needed to be sen… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I use Corel WordPerfect 8. I suddenly find that when I click
I use Corel WordPerfect 8. I suddenly find that when I click on tools then address book, the screen goes blank and I go out of WP8 completely. I have tried system restore and tried to reinstall from o… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
Help!!! I have a Dell PC that came with WordPerfect ...
Help!!! I have a Dell PC that came with WordPerfect installed on it. Have had no trouble for the longest time. All of a sudden when I click on the icon for WP, a WordPerfect document shows up before I… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master\u0027s Degree
1,028 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x