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I forgot my password and I have a new phone # and a old

Customer Question
I forgot my password...

I forgot my password ***** I have a new phone # and a old yahoo act that I never use **********@******.***

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My old phone # security questions? not sure

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I need to up date my new phone #

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
11/29/2017
Tech Support Specialist: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. When you try and reset the password ***** do not have access to any of your recovery methods is that correct?

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