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I bought a bitcoin and forgot where it is. Can you help?

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I bought a bitcoin and...
I bought a bitcoin and forgot where it is. Can you help?
Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
11/29/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,939
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

Where did you buy it from?

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Customer reply replied 7 months ago
I have forgotten. I think they have what they call a wallet. My name is***** and I think it is in that name, but my checking account is in Mac Pendley name. I am 81 years old and my memory is not as good as it once was.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Hi Slater,

Do you have any knowledge of which company the wallet is through or where you purchased the coin?

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Customer reply replied 7 months ago
Sorry, I do not remember. I think I bought it about 3 years ago. I paid $800.00 for it, it went down to $300.00 and then came back up. It is now worth over $10,000.00.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Yes, bitcoin has soared.

I can help you but you will need to remember where it was stored or where you bought it from.

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Customer reply replied 7 months ago
I will look at some of my old correspondence and see if I can find that info.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Sounds good.

Are you trying to cash it out?

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Customer reply replied 7 months ago
I don't know for sure. I need to find it for my family.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

I can certainly help you if you know more about the coin location or where it was purchased.

I can connect to your computer to help you try and locate it but there is no guarantee since you are not sure where it is at either

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Customer reply replied 7 months ago
I will continue to look. If I find anything how can I get back in touch with you?
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

You can return to our site here at www.justanswer.com or use the email links that you were sent from our company.

The coin is likely still in the original purchase location. I can direct you to the main companies to try and log in there if you would like me to connect

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Customer reply replied 7 months ago
O.K. lets try that.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

I have sent the offer to connect to your computer

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Customer reply replied 7 months ago
I had a company connect to my computer once and I got ripped off. I don't want to do that again. Sorry.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

You were likely part of a Microsoft scam. We are a US based business that has been around since 2003 and we are rated A+ with the BBB.

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Customer reply replied 7 months ago
I will think about that and get back to you.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Take your time

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