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I received an error message #0x80070005-0xb0003. Windows…

Customer Question
I received an...

I received an error message #0x80070005-0xb0003

Technician's Assistant: What device or product does this involve?

Windows Media MR

Technician's Assistant: What's the brand and model of your computer?

HP SLIM DESKTOP 410-010

Technician's Assistant: How long has this been going on with your Slim? What have you tried so far?

I haven't had any problem with tell know.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't know if this has anything to do with it, I am running windows pro.

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
11/29/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Please let me know more about the issue so I can best assist you. Also any error messages you're seeing as well

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Customer reply replied 7 months ago
No.
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Okay. I see the error code you posted, but do not know which version of Windows you are running

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Customer reply replied 7 months ago
I am running Windows Pro , and I was trying to download Windows Media MR and I received the error message.
Customer reply replied 7 months ago
Windows pro
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Is that Windows 10?

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

This will make it easier for me to determine the best course of action to resolve that error code

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Customer reply replied 7 months ago
error message 0x80070005-0XB
Customer reply replied 7 months ago
I AM HAVING PROBLEM WITH MY PHONE ,PLEASE CALL ME ON MY HOME PHONE(###) ###-####
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Sure. Can you click the SECURE REMOTE SESSION option. This is the only way I can do phone support or connect to you

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Customer reply replied 7 months ago
Sean thinks for your help , but I can't do this this way.
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

I understand. let me know if you'd like further support and I'll be happy to help!

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Customer reply replied 7 months ago
No thank you.
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