Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I cannot get my headset to work with Rosetta stone but it…

Customer Question
I cannot get my...

I cannot get my headset to work with Rosetta stone but it works fine with Dragon Naturally Speaking

Technician's Assistant: When did you last update Rosetta Stone?

Just got it yesterday

Technician's Assistant: What have you tried so far with your Rosetta Stone?

Nothing because I cannot get my mic to work with it

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
11/29/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Please let me know more about the issue so I can best assist you. Also any error messages you're seeing as well

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
We are in the process of trying out the speech recognition
Hi. We are in the process of trying out the speech recognition program on Microsoft Word on a PC laptop. I must say some of the results are quite laughable. Is there a better program? If so please let… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I contacted you yesterday about getting new headphones. I
Hi, I contacted you yesterday about getting new headphones. I purchased my Rosetta Stone Spanish language kit from Costco several years ago and began my lessons, then we moved and I lost the headset. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
Well, I just bought a Logitech USB headset with microphone
Well, I just bought a Logitech USB headset with microphone and I am trying to use the Rosetta Stone Lesson.. The set up seems to be working but program does't "hear" my input but I can hear the output through the headset. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot get Rosetta stone to acknowledge a Logitech headset
I cannot get Rosetta stone to acknowledge a Logitech headset that is plugged into my USB on my Mac. Mac's sound preferences recognizes the headset. … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Will te yoga 900 run dragon naturally speaking in base
will te yoga 900 run dragon naturally speaking in base configuration i&, 8, 256? … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
When I go into rosetta stone, it doesn't recognize my
when I go into rosetta stone, it doesn't recognize my headset device. There is nothing listed under device settings. What do I do? I originally had a logetech wireless headset and was told by one of y… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I installed Dragon Naturally Speaking 13 with an Andrea duplex
I installed Dragon Naturally Speaking 13 with an Andrea duplex USB soundcard on a new Dell computer and used it for 2 days with theBoom Quiet headset. Then I shut down the computer to install a Solid-… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
When I could drive, I would : 1. Drive over to my friends
When I could drive, I would : 1. Drive over to my friends house. 2. Set up his Windows 7 computer. 3. Launch Dragon Naturally Speaking, version 11.5 on his computer remotely. 4. Launch Microsoft Word … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am using a Logitech headset, but the Rosetta site does not
I am using a Logitech headset, but the Rosetta site does not recognize it. Is there some type of echo test that I can use. I am using a HP Pavilion dv4 1123usnotebook. The control panel says headset i… read more
comp_audio
comp_audio
Microsoft 365 Ambassador
211 satisfied customers
I just bought an older version of Italian Rosetta Stone. Version
I just bought an older version of Italian Rosetta Stone. Version 3. The headset doesn't work and on top of that, the headset is for a child. How; where can I get a correct headset that will work with … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Have installed program which works except no microphones appear
Have installed program which works except no microphones appear on the list from which I am asked to choose Have checked with Apple and both internal Mic and your headset are functioning but I cannot … read more
micromaster-live
micromaster-live
Computer & Technical Consultant
Associate Degree
1,050 satisfied customers
My internal mic on my macbookpro is not recognised by
hi my internal mic on my macbookpro is not recognised by rosetta ston. so i purchased a logitec external head set with a usb jack. i have rebboted the computer but still no recognition by rosetta. the… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
What is the best sofware for changing a preaching message to
What is the best sofware for changing a preaching message to text on a computer?What type of computer will I need for this to happen?… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Neither my Logitech headset nor pedestal mic can be heard by
Neither my Logitech headset nor pedestal mic can be heard by Dragon Naturally Sspeaking. This started several weeks ago. Till then, the headset mic was hearing me very well. Dragon Tech Support said t… read more
Orion Bukantis
Orion Bukantis
Bachelor\u0027s Degree
7 satisfied customers
my windows 7 system does not seem my usb microphone headset.
my windows 7 system does not seem my usb microphone headset. it did see the logitec microphone from my webcam (now disconnected)… read more
technical114
technical114
I.T. Manager & Electronic's Supervisor
Anastasiadi school for Electronics
12 satisfied customers
Hi I have rosetta stone on a macbook that I recently upgraded
Hi I have rosetta stone on a macbook that I recently upgraded to the new lion operating system. My problem is that the program does not recognize either the internal mic of my computer or a usb headse… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am using Dragon Naturally Speaking 10. I am using a USB mike.
I am using Dragon Naturally Speaking 10. I am using a USB mike. My audio test fails due to a humming sound. When I bypass Dragon and use the recorder installed on the computer I do not have a humming … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have purchase natural speaking 10.1 with the wireless mic
I have purchase natural speaking 10.1 with the wireless mic which works but I want to use a USB headset because I cannot get the ear piece positioned correctly and I cannot get the headset to work. It… read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x