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I need to reset my password for my directv account. I forgot…

Customer Question
I need to reset...

I need to reset my password ***** my directv account

Technician's Assistant: What exactly are you having trouble accessing?

I forgot my password ***** my account

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have an AT and T and Directv account and can't access my account. I am not tech savvy

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I just need a new password

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Maybe I'm not on the right site

Submitted: 7 months ago.Category: Computer
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Answered in 3 minutes by:
11/29/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
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Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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