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Cannot receive external emails on can send test from pc or…

Customer Question
Cannot receive external emails...

Cannot receive external emails on***@******.*** can send test from pc or cell ok

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Both

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Emails not coming on all devices android tablets etc

Submitted: 7 months ago.Category: Computer
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Answered in 1 hour by:
11/29/2017
Tech Support Specialist: hongkongpom, Computer Support Specialist replied 7 months ago
hongkongpom
hongkongpom, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,438
Experience: Microsoft Certified Desktop Support Technician since 2007
Verified

Hello did anything lead up to this please?

Can you send yourself a test email?

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Customer reply replied 7 months ago
Porblem was with Domain name in Email address, all fixed now thanks
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