Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I activated NBN as a new subscriber yesterday. Previously I…

Customer Question
Hi, I activated NBN...

Hi, I activated NBN as a new subscriber yesterday. Previously I had been told that my email address would be ***@******.***. I circulated this info to all of my contacts but their emails to me directed to that address are not being received by me.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I would like confirmation that my new email is***@******.***

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 hour by:
11/29/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
DSL shows, followed by internet light blinking then both
DSL shows green, followed by internet light blinking green then both lights steady on green, then DSL shows red & internet light goes out. … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I RECEIVE A NUMBER OF EMAILS IN MY IN BOX DAILY FROM YOU
I RECEIVE A NUMBER OF EMAILS IN MY IN BOX DAILY FROM YOU TUBE DISPLAYING INFO & VIDEOS FROM Russia Insider. before opening the content the email displays "@2017 You Tube, LLC***** San Bruno, CA 94066"… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
It seems that I had been contacted by a "Support" group
Hi Pearl! It seems that I had been contacted by a "Support" group indicating I had a problem with my internet program being hacked. Long story short, Being worried my computer would crash, I let them … read more
Moses C
Moses C
Bsc
812 satisfied customers
Why can I not get my email at this email address? It has
Why can I not get my email at this email address? It has been confirmed that I own the domain. Can you call me at(###) ###-#### Thanks!… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I live in Houston TX and have had gmail address decade.
I live in Houston TX and have had gmail address***@******.*** for a decade. Night before last I received two emails addressed to a Page Williams in Virginia Beach, VA, addressed "*****@******.***". On… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Yesterday people on my email directory started reporting they
Yesterday people on my email directory started reporting they had received an email from me to upload a file that they could not, and the message looked like spam. I had not sent out this email, so I … read more
Bryan
Bryan
735 satisfied customers
I lost access to my e-mail account,[email protected], of which
I lost access to my e-mail account,[email protected], of which ATT told me Yahoo had suspended it and they could not do anything about it. I was never contacted nor told to get a new one and I had busine… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
Havent been able to use my computer for a while, my email
Haven't been able to use my computer for a while, my email has dissappeared, has very important information, how do i get it?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
someone has accessed my aol account. i have tried to change
someone has accessed my aol account. i have tried to change me password XXXXX followed directions only getting as far as my user name before further access denied. gene t. capps cappsgt password XXXXX… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Yesterday I came here to ask about how to correct a problem
Yesterday I came here to ask about how to correct a problem with my hotmail account. Someone had hijacked my account and was sending out spam. You told me to reset my password, which I did. It seemed … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
do not recieve email from all my contacts since I changed to
do not recieve email from all my contacts since I changed to free aol email ie services hotel in Costa Rica stated that I did not have avalid email address for reply back/ kholesstore Best Buy etc… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I previously had an AOL account -EMail reference was [email protected] I
I previously had an AOL account -EMail reference was "[email protected]" I had a list of contacts within this EMail address Now -I find that a similar EMail address -WITH ALL MY CONTACTS -is now being … read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
FOR JAMES ONLY Please construe the following claim 1 and
"FOR JAMES ONLY" Please construe the following claim 1 and then compare it to how you previously indicated to me that "AOL Mail" downloads/adds an advertisement to an email recipient's email: 1. A met… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have previously requested assistance for the removal of spam
I have previously requested assistance for the removal of spam -- it comes in with all kinds of garbage and 15 or 20 of the same types of sexual or pornographic emails which I delete. Also, I do not r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I would like to know if its posible to see someones profile
I would like to know if its posible to see someone's profile after they hide it, i'm under the impression that u can still see if this a profile of someone who contacted you.… read more
Nirjhar18
Nirjhar18
Network Admin
Bachelor's Degree
576 satisfied customers
I received a request yesterday to renew my McAfee protection.
I received a request yesterday to renew my McAfee protection. Was that legitimate? Is my pc now protected?… read more
Jonathan T Computer Pro
Jonathan T Computer Pro
Bachelor\u0027s Degree
92 satisfied customers
Ive been having trouble with my e-mails since I have U-verse.
I've been having trouble with my e-mails since I have U-verse. I received them all, but some of them don't get to their destination. I have called U-verse, they've tried to fix it but they haven't bee… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Emails to me from Photobucket are apparently being blocked.
Emails to me from Photobucket are apparently being blocked. I haven't been able to find out what to do.… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x