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I have an account and I have been trying for over 45 minutes…

Customer Question
Hi I have an...

Hi I have an account and I have been trying for over 45 minutes to sign in. I have changed my password ***** even tried to sign on as a new customer, but my email already exist. I want to place an order and getting tired.

Technician's Assistant: Are you logged into your email account on any other devices?

I was probably opened on my phone.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I just deleated them from my phone, now I should just be signed up on my computer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't know, I just want to go on line and place an order, thank you!

Submitted: 7 months ago.Category: Computer
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Answered in 5 hours by:
11/29/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,338
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

What type of account are you having difficulty accessing?

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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