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I need a recovery key id for the laptop is1EC5788D.

Customer Question
I need a recovery...

I need a recovery key id for the laptop is1EC5788D

Technician's Assistant: What Operating System (OS) are you running on your IS1EC5788D?

Windos10

Technician's Assistant: What have you tried so far with your IS1EC5788D? Have you installed any updates recently?

Yes new drivers

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No that's it

Submitted: 7 months ago.Category: Computer
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Answered in 4 hours by:
11/29/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,353
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Is this a home PC or a work PC? Here are some places to look for your BitLocker key:

  • On a printout you saved. Look in places you keep important papers.

  • Saved on a USB flash drive. Plug the USB flash drive in to your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.

  • In your Microsoft account. To get your recovery key, go to http://go.microsoft.com/fwlink/p/?LinkId=237614

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