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Just spoke to support at Quicken. They say I must contact…

Customer Question
Just spoke to support...

Just spoke to support at Quicken. They say I must contact you for permission to run Quicken as administrator. I am using Windows XP

Technician's Assistant: What's the brand and model of your computer?

Dell

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Inspiron 17R

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

Just the automatic windows type

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That I have used Quicken on thisa computer for years and when it says "does not support administrator" clicking ok sends me to my Quicken data no problem

Submitted: 7 months ago.Category: Computer
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Answered in 42 minutes by:
11/28/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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