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I just had a supposed security conversation about a problem…

Customer Question
I just had a...

I just had a supposed security conversation about a problem with my recent purchase of Office 360 I called this number that I was directed to ************. Was this a valid person I spoke with or a Fraud.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Mac OS 13+

Technician's Assistant: What Operating System (OS) are you running on your Mac?

OS 10.3

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

The mac is new

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I'm more concerned about the security service that I just bought

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
11/28/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.
Unfortunately, it's a fraud.

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