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I bought a new cellphone and I can't set up my email account…

Customer Question
I bought a new...

I bought a new cellphone and I can't set up my email account on it

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Through web brouser

Technician's Assistant: What troubleshooting have you tried?

Tried to change my password ***** it won't let me and don't exept old password

Submitted: 7 months ago.Category: Computer
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Answered in 3 minutes by:
11/28/2017
Tech Support Specialist: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Suhasini Velu,
 replied 7 months ago

What is the brand of your phone?

and what happens when you try to sign in?

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