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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 21416
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I am trying to help my friend set up her magic jack app on

Customer Question

I am trying to help my friend set up her magic jack app on her iPad and because she can't remember her password ***** are unable to complete the set up
JA: How old is your iPad, and what model are you using?
Customer: How can she get her password?
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Hers is an iPad air2
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: She has had her magic jack for about 2-3 years.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: That should cover it.. think!
Submitted: 11 months ago.
Category: Computer
Expert:  Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 11 months ago.

To recover the MagicJack password, go to the following web page and click on Forgot Password? on the right hand side:

https://my.magicjack.com/?_ga=2.236987846.716813889.1511909808-1246504141.1511909808

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