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My daughter has apparently messed up my computer retty bad.

Customer Question
My daughter has apparently...

My daughter has apparently messed up my computer retty bad.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It it an HP computer with Windows 10.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Running McAfee a number of times. Supposedly 5 drivers are missing.

Technician's Assistant: Which McAfee product do you have?

McAfee Anti Virus

Technician's Assistant: What have you tried so far with your McAfee AntiVirus?

I have ran it a number of times with some improvement each time except for the driver problem.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No. That's it.

Submitted: 7 months ago.Category: Computer
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Answered in 8 minutes by:
11/28/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 7 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,642
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the exact issue you are experiencing with your computer?

Do you see any issues with the display?

Thank you.

Customer/p>
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