Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I just received a DNA kit for my wife and am having trouble
I just received a DNA kit for my wife and am having trouble activating it. … read more
murpmi00
murpmi00
BS of Science
132 satisfied customers
Checking on results of DNA sample. It has been awhile. Did
Checking on results of DNA sample. It has been awhile. Did not receive an e-mail.. How do I check results? Is there a site where I can check? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
944 satisfied customers
Ng to reactivate my wife's email ([email protected]), but
ng to reactivate my wife's email (*****@******.***), but she has forgotten her password. I got a verification code this morning, but it came back that the account was wrong/couldn't be validated. In a… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,080 satisfied customers
I activated my kit but when I attempt to activate the second
I activated my kit but when I attempt to activate the second kit for my husband it doesn't allow me to change the name. How do I solve this problem?… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,639 satisfied customers
I can't log on to activate my dna kit. No I can go to my
no I can go to my account on heritage but don't see where to activate my kit there … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,915 satisfied customers
I got my DNA kit today and am trying to activate my account,
I got my DNA kit today and am trying to activate my account, I thought Id already done this when I applied for the DNA testing. ??? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,639 satisfied customers
I misplaced my 15 dig code on the DNA kit. I got notified
I misplaced my 15 dig code on the DNA kit. I got notified today it is being processed, the problem is my app reset on an updat, and the only way I can figure to get back on is to activate the 15 digit… read more
Martin
Martin
Network Engineering Diploma
1,675 satisfied customers
I am having great difficulty trying to sign in to activate
I am having great difficulty trying to sign in to activate my new dna kit. I was signed up before but something voided the results. I am now trying to activate my new kit in order to get it in the mai… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
100 satisfied customers
I am unable to activate my DNA kit. I have an Apple MacBook
I have an Apple MacBook Laptop computer. beadecastro @gmail.com … read more
Mr.Med
Mr.Med
1,454 satisfied customers
My activating code for my DNA-kit have only 8 alternating
Hi. My activating code for my DNA-kit have only 8 alternating letters and numbers. But when i try to activate i have been asked for 15 alternating letters and numbers. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,915 satisfied customers
That is my question as well. I went to the website, found
that is my question as well. I went to the website, found the page and what now? HOW do I activate the page? My computer is working OK. I have a COMPAQ computer and use Windows 7. … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I can´t find a place to activate my kit online??? Windows
Andy - I can´t find a place to activate my kit online??? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
Second opinion] - I can�t find a place to activate my kit
Second opinion] Andy - I can�t find a place to activate my kit online??? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I am unable to open the www,myheritageDNA.com/setup I get
Hi I am unable to open the www,myheritageDNA.com/setup I get pages but no where can I find how to activate my kit. I have a Apple Mac PC. … read more
Mr.Med
Mr.Med
1,454 satisfied customers
I am trying to activate my dna kit. I enter the address
I am trying to activate my dna kit. I enter the address ancestrydna.com/activate, and I get a screen that says that address has not been recognized. Please help. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I got my DNA kit but do not know how to activate it. Laptop
I got my DNA kit but do not know how to activate it. … read more
Mr.Med
Mr.Med
1,454 satisfied customers
My password is not accepted and I need to get into my
My password ***** ***** accepted and I need to get into my account. I have received the DNA kit, but my activation code can not be entered. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
TODAY I RECEIVED AN E-MAIL FROM YOU.STATING THAT PART OF MY
TODAY I RECEIVED AN E-MAIL FROM YOU.STATING THAT PART OF MY DNA WAS READY. WHEN I WENT TO SIGN IN......THE *****@******.*** CAME UP. THIS NOT MY E-MAIL ADDRESS.....MINE***@******.***..... I could not … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,046 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x