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I am trying to setup my new tablet I have followed what it.

Customer Question
I am trying to...

I am trying to setup my new tablet I have followed what it. Says to do but still not letting me start using it

Technician's Assistant: Have you done a hard reset on your device by holding down the power button until it vibrates or beeps?

No I haven't

Technician's Assistant: Has there been any recent damage to your device (e.g. from dropping it or getting it wet)?

No I just got it yesterday

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No nothing else

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
11/28/2017
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

Before we proceed with any troubleshooting,please once turn off your tablet completely and turn it back on.
Let me know when this is done.

And please tell me the brand and model of your tablet.

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Customer reply replied 8 months ago
Rca maven pro
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

I am not accepting the remote request since I'll not be able to take remote on you tablet.

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Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

You can tell me what happens when you are trying to set it up.

where you are getting struck.

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Customer reply replied 8 months ago
I am on my other tablet . the new tablet is rca maven pro when I sign in with my E mail after entering my password ***** goes right back to this this device was reset to continue sign in with the Google account that was previously use synced on this device
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

Which means your password ***** be incorrect, could you please try changing the password ***** verify the password *****

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Customer reply replied 8 months ago
I have changed my password ***** the same thing
Tech Support Specialist: Suhasini Velu,
 replied 8 months ago

Let me see what else can be done please hold.

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